Portable Outdoor Heater next to lounge and table

Warranty & Registration

Bromic Heating Warranty

THIS WARRANTY IS APPLICABLE TO THE ORIGINAL OWNER ONLY. In accordance with the warranty terms and conditions specified below.

Bromic Heating or its agent (the warrantor) will furnish the ORIGINAL OWNER;

  1. a replacement Bromic Heating heater or
  2. a replacement part for any component part which fails.
ProductsWarranty
Platinum Electric3 Years Replacement
Platinum Gas3 Years (1 Year parts and labour and 2 years parts)
Tungsten Series1 Year parts and labour
Tungsten Portable1 Year parts

For both commercial and residential applications

Pole Mounted Gas heater hanging from ceiling

Service and Labour Responsibility

UNDER THIS LIMITED WARRANTY, THE WARRANTOR WILL PROVIDE ONLY A REPLACEMENT HEATER OR PART THEREOF. THE OWNER IS RESPONSIBLE FOR ALL OTHER COSTS.

Such costs may include, but are not limited to:

  1. Labor charges for service, removal, or re-installation of the heater or part thereof.
  2. Shipping and delivery charges for forwarding the new heater or replacement part from the nearest distributor and returning the claimed defective heater or part to such distributor.
  3. All cost necessary or incidental for handling and administrative charges and for any materials and/or permits required for installation of the replacement heater or part.

Limitation on Implied Warranties

Implied warranties, including any warranty of merchantability imposed on the sale of this heater under state law are limited to one year duration for the heater or any of its parts. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.

Claim Procedure

Any claim under this warranty should be initiated with the dealer/retailer who sold the heater, or with any other dealer handling the warrantor’s products.

Warranty & Registration Form